Shipping policy

SHIPMENTS 

  • We ship throughout Italy with TNT courier 
  • Possibility of free collection at our Boutique
  • Free shipping costs for orders over € 400.00
  • Possibility to pay cash on delivery (with additional costs)

RETURNS 

  • Return not free (unless it is returned by hand to our Boutique)
  • Returns are accepted within 14 days of receipt of the goods 
  • We recommend that you try on the garments with the utmost care and wear shoes only on a carpet; damaged items cannot be refunded.
  • Returns without tags, warranty seals or damaged will NOT be accepted
  • Any products that do not comply with these conditions will be returned at your expense to the delivery address
  • The cost of the return will be deducted from the refund.
  • Contact us to organize any return, specifying the order number info@boutiquecinzia.com